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About Hanson Soft Water
With our commitment to quality and service, we have over 176 years of combined experience in the water treatment field. Next to air, water is the substance most necessary for survival.
Our mission is to provide our customers with the highest quality of water conditioning equipment available in today's market. We will do everything in our power to ensure you receive the highest level of satisfaction from our office staff, sales representatives, service technicians and installers. We will never undersell or oversell our customers on any service or equipment.
TO: Hanson Soft Water
RE: Our Expression of Appreciation
Approximately, 1 year ago we purchased an iron filter from you. Since then, we have asked for your assistance on three separate occasions. Twice you came to our home for service calls (which turned out to be false alarms). You did not charge us anything.
Our latest crisis you handled effectively over the phone. You identified that a worn-out valve on our water softener was most likely the culprit. Instead of coming out and charging us for a service call, you offered us a cost/time saving solution….you supplied us with the needed valve replacement kit and instructed us on what to do, all for a small fee.
Our latest problem is now solved…….
Kristen and Matthew Doedens
Good to the last drop...Hanson Soft Water does not use subcontractors. We have our own service technicians and licensed installers. Our philosophy is "DO EVERYTHING RIGHT FROM THE BEGINNING."
From our knowledgeable office staff to our sales and technical specialists, our priority is to YOU, our customer.
Just a note of thanks and gratitude…
Never having a water softener before, I had a few questions, and called Hanson Soft Water. I was greeted by a friendly female voice. By my inquiries she told me how to check the settings, check the regenerating cycle, informed me of the warranty and more….(She was) a fountain of information. …
It certainly makes this customer happy. Thank you again.
John S.
Muskego, WIWe are proud members of:
- Water Quality
- Water Quality Association of Wisconsin
- Milwaukee Builders Association
- NARI
- Menomonee Falls Chamber of Commerce
- Better Business Bureau
Hanson Soft Water - N88 W16662 Main Street - Menomonee Falls, WI 53051
Phone 262-251-8740 - Fax 262-251-8129
Hours: Monday - Friday 8 -5, or by appointmentCopyright© 2006 Hanson Soft Water, All Rights Reserved.
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